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Chat Suppore

OnlineJobs.PH ห้างฉัตร,
Job Type Remote
Salary / Range Negotiable
Category Customer Support
Posted On Jun 17, 2026

Job Description & Requirements

We are looking for an experienced Chat Support Specialist to join our software company full-time.

You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software.

Responsibilities

  • Respond to customer inquiries via live chat and email
  • Troubleshoot basic software issues
  • Escalate technical problems when needed
  • Maintain a high level of customer satisfaction
  • Document customer feedback and common issues
  • Work closely with our support and operations teams

Requirements

  • Previous experience in chat and email support for a software or SaaS company
  • Excellent written English
  • Strong communication and problem-solving skills
  • Ability to work independently
  • Reliable internet connection and computer
  • Experience with help desk platforms such as Intercom, Zendesk, Gorgias, Freshdesk, or similar is a plus

Position Details

  • Full-time remote role
  • Long-term opportunity
  • Competitive salary based on experience

How to Apply

Please Send

  • Your resume
  • A brief introduction
  • Details of your previous support experience


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Interested in this position?

Please prepare your application and apply directly through the hiring portal.

Apply via External Portal
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